When a lawyer letter helps in Cozumel
On the island, many disputes are fast-moving and tourism-adjacent: dive shop cancellations, excursion refunds, short-term rental deposits, ferry or tour rescheduling, and vendor billing issues. A Spanish-first letter from a licensed Mexico lawyer—citing the relevant terms, receipts, and consumer rules—often gets a quicker, clearer response than back-and-forth WhatsApp threads.
We assemble the facts, anchor the demand in Spanish (with an English summary for you), and spell out a simple path to resolution: refund, rebooking, or release of deposit—plus a deadline. You’ll see the draft before we send it and can request a short round of edits.
Recent local wins
Dive operator refund
Letter in Spanish + proof bundle → full refund after weather cancellation dispute.
Rental deposit release
House-rule mismatch resolved; deposit returned within 5 business days.
Tour no-show charge
Charge reversed after we cited operator’s own cancellation window.
What’s different in Cozumel
- Island operators may rely on paper receipts or WhatsApp confirmations—attach screenshots and photos.
- Spanish governs for resort/condo rules and vendor terms; English marketing pages aren’t binding.
- Tight travel windows (cruise day trips) need short, clear deadlines with a simple remedy request.
Quick answers
What’s included in a lawyer letter?
Spanish demand letter + English summary, proof pack references, and one round of edits before sending.
How fast is the turnaround?
2–3 business days after we receive your documents. Rush may be available.
Will you communicate with the business after sending?
Light follow-up is included. Escalation or representation is quoted separately if needed.
Pricing & delivery
Start with Email Answer ($69). If you proceed to a Lawyer Letter for the same matter within 14 days, your $69 is applied as a one-time credit. See the live Lawyer Letter pricing for the current base rate and any rush options. No refunds; credits are non-transferable; complex matters are quoted before work begins.
- Purchase Email Answer via Stripe (or contact us to scope first).
- Secure intake: upload receipts, screenshots, and timelines.
- Draft in Spanish + English summary for your review.
- Send to the business with a clear deadline and remedy.
Talk to an English-speaking legal concierge
Tell us what you need. We’ll confirm scope, price, and timeline before any work begins.