Popular complaint scenarios
Cross-Border Custody Triage & Contact Plan
New48–72h plan to restore parent-child contact and prep the right filings. English-first; Spanish where needed. Flat fee — $199.
Open →Consumer & Travel Issues
Hotel, rental, tour, airline, and billing complaints across Mexico. Buy Email Answer or a Lawyer Letter.
Open →Timeshare Cancellation
Assess options, act within deadlines, and escalate with a formal letter when needed.
Open →Landlord & Tenant
Deposits, repairs, early termination, condo admin issues. English-first help with Spanish outreach.
Open →Which option should I choose?
Email Answer — $69
Plain-English guidance for a single question. Credit the $69 to a Lawyer Letter within 14 days for the same matter.
Buy Email AnswerLawyer Letter — $149
Spanish demand/complaint letter with English explanation. Typical 2–3 business days.
See scenariosCustody Triage & Contact Plan — $199
48–72h triage, evidence checklist, and a bilingual step to restore contact. Warm handoff to licensed counsel only if needed.
How payments and delivery work
- Purchase securely via Stripe for the option you need.
- You’ll be redirected to our secure intake to upload documents. We confirm within 1 hour during business hours.
- For Lawyer Letters, you receive a signed PDF to send yourself, or we can coordinate delivery via a Mexican law firm with you CC’d.
- We update you on replies and recommend next steps.
* Email Answer fee can be credited to a Lawyer Letter for the same matter within 14 days. No refunds; non-transferable; one-time credit.
Prefer to talk to us first?
English-first concierge. We’ll confirm scope, price, and timeline before any work begins.