Popular complaint scenarios

Consumer & Travel Issues

Hotel, rental, tour, airline, and billing complaints across Mexico. Buy Email Answer or a Lawyer Letter.

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Timeshare Cancellation

Assess cancellation options, act within deadlines, and escalate with a formal letter when needed.

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Landlord & Tenant

Deposits, repairs, early termination, condo admin issues. English‑first help with Spanish outreach.

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How payments and delivery work

  1. Purchase securely via Stripe (Email Answer $69 or Lawyer Letter $149).
  2. You’ll be redirected to our secure intake to upload documents. We confirm within 1 hour during business hours.
  3. For Lawyer Letters, you receive a signed PDF to send yourself, or we can coordinate delivery via a Mexican law firm with you CC’d.
  4. We update you on replies and recommend next steps.

* Email Answer fee can be credited to a Lawyer Letter for the same matter within 14 days. No refunds; non‑transferable; one‑time credit.