Contact the Concierge — Fast, Clear, In English

We reply within 1 business hour during 09:00–19:00 ET. Most items deliver in 24–72 hours after intake confirmation. Legal work is provided by independent Mexican law offices — we coordinate everything in English.

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Quick intake checklist

What you need: letter, contract check (2–3 pages), immigration route, or guidance email
Key facts & dates: who, what, when, amounts, deadlines
Docs/photos: contract, receipts, chats, screenshots (you can attach after our reply)
Your outcome: refund, repair, cancel, approve, etc.

What to expect

We confirm scope and next steps within 1 business hour. An English-speaking Mexican attorney prepares the deliverable; we include a Spanish version for recipients when needed.

Speed promise: If we miss a promised timeframe, we credit 20% of that item.

Intake form

Use the form below — it’s the fastest way to reach the concierge.

Full name *

Email *

City (if relevant)

What do you need help with?

Describe what happened *

You can reply to our confirmation with photos or PDFs.

Timing

I understand Mexico Lawyer Help is a legal concierge — not a law firm. Advice/documents are provided by independent Mexican law offices.

See Plans & Pricing

By submitting, you accept our Privacy Notice and Terms. You’ll get a confirmation by email.

Where we help

Same services in every location. We coordinate locally when helpful.

Cancun

Hotel Zone, Puerto Cancun, Downtown

Playa del Carmen

Playacar, Centro, Quinta Avenida

Tulum

Aldea Zama, La Veleta, Beach Road

Cozumel

Centro, North/South Hotel Zone

Contact — FAQs

How fast will you reply?

Within 1 business hour during 09:00–19:00 ET. We’ll confirm next steps and any documents we still need.

How fast is delivery?

Usually 24–72 hours after intake confirmation. Core aims for ~24–48 hours; Plus targets around 24 hours on regular work. Rush is available for letters and contract checks.

Who prepares the legal work?

Independent, licensed Mexican attorneys. We coordinate in English. We’re a legal concierge, not a law firm.

Contact us for lawyer letters, contract review, immigration route & checklist, or consumer & travel issues in Cancun, Playa del Carmen, Tulum, and Cozumel. Same services in every location.