1) About Mexico Lawyer Help

Mexico Lawyer Help (MLH) is a legal concierge service for English-speaking clients. We coordinate intake, communication, and delivery of legal work prepared by independent, licensed Mexican law offices. MLH is not a law firm and does not provide legal representation or appear before authorities.

2) Eligibility & accounts

  • You must be at least 18 and able to enter a binding contract.
  • Provide accurate information and keep contact details up to date.
  • Do not share access credentials or misuse any intake tools we provide.

3) Services & scope

  • Independent law offices are solely responsible for legal advice and documents. MLH provides coordination and client service.
  • Deliverables are based on the facts you provide; you are responsible for accuracy and completeness.
  • Turnaround times are estimates and may change based on complexity or required information.

4) Payments & refunds

Payments are processed by third parties (e.g., Stripe). Refunds follow our Refund Policy. Certain services may be non-refundable once work starts or third-party fees are incurred.

5) Acceptable use

  • No unlawful, fraudulent, or abusive activity; no harassment or threats.
  • No submission of content that violates rights of others (privacy, IP, or confidentiality).
  • No attempts to bypass security, scrape, or overload our systems.

6) Your content

You retain ownership of the materials you submit. You grant MLH and the assigned law office a limited license to use the materials solely to provide the services you request. You represent that you have the right to share the materials and that they do not violate any law or rights of others.

7) Disclaimers

Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, MLH disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

8) Limitation of liability

To the fullest extent permitted by law, MLH and its personnel will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. MLH’s total liability for any claim relating to the services will not exceed the amounts you paid to MLH for the service at issue in the 3 months preceding the claim.

9) Indemnity

You agree to indemnify and hold harmless MLH from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the services or violation of these Terms.

10) Changes to services or terms

We may update services and these Terms from time to time. If changes are material, we will provide a clear notice on the site. Continued use of the services after changes take effect constitutes acceptance.

11) Governing law & venue

These Terms are governed by the laws of Mexico. Any disputes will be heard in the courts of Cancún, Quintana Roo, Mexico, unless another venue is required by mandatory law.

12) Miscellaneous

  • Force majeure: neither party is liable for delays or failures due to events beyond reasonable control.
  • Severability: if a clause is unenforceable, the rest remains in effect.
  • Assignment: you may not assign these Terms without our consent; we may assign in connection with a reorganization or sale.
  • Entire agreement: these Terms, plus the pages they link to (e.g., Privacy, Refund), make up the entire agreement about the services.

13) Contact

Questions? Email our concierge. Typical hours: 09:00–19:00 ET.

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